About us

 
 
 
 
 
 
 
  
 
 
  
 
 Morgan K 
 
2024-03-01
 
 
  
We purchased a h2o spa last year from Sheryl and Matt, I am so happy I listened to their expertise! They helped us find the perfect tub weighting the pros and cons of each tub for our need, needless to say I don't think we could have got a better tub. Delivery was amazing especially with us being out of town and fantastic set up.

Since install they have been amazing with giving directions on what's the best way to keep it properly maintained and balanced!!
  
 
  
 
 
  
 
 Norm Lucas 
 
2024-01-26
 
 
  
The service from Backyard Living Center here in Saskatoon is second to none.  If you are considering a hot tub purchase I would highly recommend you check them out.  Always courteous and responsive to our queries as our family is new to the outdoor hot tub world.  Cheryl and Matthew have been fantastic!  We had an issue during the super cold week we had just a few weeks back and Matthew was at our door eager to help, despite it being a Sunday and the minus 50c that he had to deal with, that's customer service at its best!   Give them a try, you won't be disappointed!
  
 
  
 
 
  
 
 Robert Fraser 
 
2024-01-23
 
 
  
Not only the best hot tub place in Saskatoon but one of the best businesses period. I had trouble with my heater and I was able to get ahold of Sheryl at 10 pm night. She was happy to help walk me through troubleshooting and got my tub working again in no time.  If you have any interest in a hot tub at all start and end your search with Backyard Living.
  
 
  
 
 
  
 
 Stephen K 
 
2023-10-27
 
 
  
I live in Edmonton and required some older snap in jets for my beachcomber hot tub, locally the service I received was poor as they are discontinued.  Ended up searching and found my answers here, Matt has been a wealth of information and leaps above and beyond what I experienced locally.  If your snap in jet has broken contact Matt for the solution you won’t find anywhere else.
Thanks guys for the exceptional service!  Highly recommend this company!
  
 
  
 
 
  
 
 Tara C 
 
2023-10-13
 
 
  
Amazing service and experience. We previously purchased a hot tub from another retailer and regretted that purchase. With Backyard living they go above and beyond. They even assisted in trouble shooting over the Thanksgiving weekend. Highly recommend this dealer.
  
 
  
 
 
  
 
 Stacey Butcher 
 
2023-09-08
 
 
  
Sheryl and her team were awesome. We’ve never owned a hot tub before and they walked us through the entire process from start to finish. Excellent customer service. Highly recommend.
  
 
  
 
 
  
 
 Karen Horne 
 
2023-07-26
 
 
  
I recently had the pleasure of visiting the Backyard Living Center to purchase a hot tub, and I must say, the experience was fantastic. From the moment we stepped into the showroom, we were greeted with excellent customer service. The staff was friendly and attentive, making us feel welcome and valued as customers.

In particular, Sheryl stood out with her exceptional knowledge and patience. She took the time to understand our specific needs and requirements for a hot tub. Sheryl demonstrated an impressive understanding of the products available, and her expertise helped us make an informed decision.

What impressed us most about Sheryl was her dedication to ensuring that we purchased a hot tub that truly met our needs. She didn't rush or pressure us into making a decision but instead guided us through the options, allowing us to take our time in selecting the perfect hot tub.

Ultimately, we settled on the Beachcomber Anniversary 570 Anniversary Edition, and we couldn't be happier with our choice. It's evident that Sheryl's guidance played a significant role in finding the ideal hot tub for us.

Overall, I highly recommend the Backyard Living Center to anyone in search of quality outdoor living products and exceptional customer service. If you have the opportunity, be sure to seek out Sheryl – her knowledge, patience, and genuine desire to help customers make the best choice sets her apart from the rest. We are thrilled with our purchase and grateful for the wonderful experience provided by the Backyard Living Center team.
  
 
  
 
 
  
 
 Mike Doherty 
 
2023-06-10
 
 
  
So we bought a used tub off friends of ours. I went to a few places to get quotes and information on moving or maintenance of the tub. It was hard to get much out of most places as most sales people kinda brushed you off when you say you already had a tub. Not Sheryl though, she was so good in explaining everything and helping getting us all the information we needed. On top of that she was like a hype person, she seemed as excited if not more then we were to be getting a hot tub.

Now our move was complicated with the road it was coming from being closed and Matthew was great. I think this move took a bit longer and more out of him then he expected. I did give him a heads up that it was going to be tough, he was great and helped us get it all set up and answered all the questions we had before they left.

I don’t think I have done many reviews before, but this place deserves it. Fantastic people and great service.